FAQS
We are dedicated to making your shopping experience at Sarangdan a breeze. Browse our frequently asked questions below and if you need further assistance, do not hesitate to contact us. We are always here to help.
Offers
Currently, all our orders are with free shipment irrespective of order quantity.
Sizes
Yes, we do stock a range of basic sizes to cater to various body types. At Sarangdan, we believe that everyone deserves to look and feel good in their attire. If you happen to need a size that is not currently in stock, please feel free to reach out to us. We are more than happy to assist and will make every effort to procure the size you need.
Exchange Policy
At Sarangdan, we generally encourage our customers to provide accurate measurements when placing an order. This ensures a seamless and satisfying shopping experience.
While we typically don't encourage exchanges, we understand that situations may arise. In the event that the measurements provided while placing order do not match on the received product, we are committed to customer satisfaction. In such cases, we will consider a replacement to ensure you receive the perfect fit. Your understanding and cooperation are greatly appreciated as we strive to provide you with the best service and quality attire.
Delivery Period
"At Sarangdan, we aim to provide you with unique pieces that are often manufactured upon finalizing the design. Typically, our delivery time ranges from 20 to 30 days for pre-orders and 2-3 working days for ready-stock items Feel free to reach out to us, and we will make every effort to accommodate your request and ensure the prompt delivery of your items. Your satisfaction is our priority, and we appreciate your understanding as we strive to deliver the best to you."